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Self-hosted alternatives

Open source alternatives to Zendesk

Zendesk is a hosted help desk for tickets, shared email, and customer conversations.

Published by Zendesk. The projects below are sorted by GitHub stars. Star counts and last commit dates are read from the public GitHub API. The line under each name is generated from the category, the licence, and whether the project can be self-hosted. Fetched . 4 of 4 have an OSI-approved SPDX licence, a commit in the last 12 months, and a repository GitHub has not archived.

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  1. 1Chatwoot

    chatwoot/chatwoot

    Customer support. Licence: MIT. Self-hosted: yes.

    Licence
    MITOpen core
    GitHub stars
    37,799
    Last commit

    Counts as open source: OSI-approved licence, commit within 12 months, and the repository is not archived.

    Repository on GitHubProject site

    Also listed as an alternative to Intercom.

  2. 2Zammad

    zammad/zammad

    Customer support. Licence: AGPL-3.0. Self-hosted: yes.

    Licence
    AGPL-3.0
    GitHub stars
    6,011
    Last commit

    Counts as open source: OSI-approved licence, commit within 12 months, and the repository is not archived.

    Repository on GitHubProject site

  3. 3FreeScout

    freescout-help-desk/freescout

    Customer support. Licence: AGPL-3.0. Self-hosted: yes.

    Licence
    AGPL-3.0
    GitHub stars
    4,596
    Last commit

    Counts as open source: OSI-approved licence, commit within 12 months, and the repository is not archived.

    Repository on GitHubProject site

    Also listed as an alternative to Intercom.

  4. 4osTicket

    osTicket/osTicket

    Customer support. Licence: GPL-2.0. Self-hosted: yes.

    Licence
    GPL-2.0
    GitHub stars
    3,986
    Last commit

    Counts as open source: OSI-approved licence, commit within 12 months, and the repository is not archived.

    Repository on GitHubProject site

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